Interoperability

Stakeholder Collaboration

Protective Security Planning & Policy

 

 

Interoperability – Whats its all about?

How can understanding interoperability assist the Private Sector?

Do you know what joint system the UK Emergency Services use to respond to Terrorist and Hybrid Threats?  Most other countries will also have similar response systems.

If organisations understand the emergency services principles on interoperability, they will be better prepared to assist and plan accordingly. Ultimately assisting an organisation to deliver effective protective security plans to mitigate terrorist & hybrid threats.

Interoperability is not a common term you hear within the UK Private Sector.

So what’s it all about and how can the private sector use it to increase resilience by understanding how it works?

 

Emergency Services

Lets take a look at whats involved.

For responses that require interoperability with all three services in UK, they use an overarching system called JESIP, (Joint Emergency Services Interoperability Principles).

The key principles of JESIP are as follows: (The following information is from the JESIP website. https://www.jesip.org.uk/joint-doctrine/principles-for-joint-working/#

JESIP promotes the adoption of a common model for joint working during emergencies. This model is based on the Joint Decision Model (JDM), which provides a shared approach for responders to understand the situation, assess risks, and make decisions collaboratively.

 

Shared Situational Awareness. Emergency services are encouraged to share information and data to develop a unified understanding of the incident’s scale, scope, and risks. This shared situational awareness enables all responders to work from a common operating picture.

Co-Locate. There are many benefits of co-location, such as improved communication and understanding that support joint working. With the use of technology, co-location can be virtual; this may be particularly beneficial for incidents that involve a regional or national response or are protracted.

Communicate. Meaningful and effective communication between responders and responder organisations underpins effective joint working. Communication links start from the time of the first call or contact, instigating communication between control rooms as soon as possible to start the process of sharing information.

 Co-ordinate. Co-ordination involves control rooms and responders of all levels, be they on scene or at a Tactical or Strategic Co-ordinating Group, discussing the available resources and activities of each responder organisation, agreeing priorities and making joint decisions throughout the incident. Co-ordination underpins joint working by avoiding potential conflicts, preventing duplication of effort and minimising risk.

Shared Understanding of Risk. JESIP promotes the sharing of risk assessments between services. This shared understanding helps prioritise actions and resources effectively based on the identified risks.

The aim is a unified approach to incident management, enabling responders from different services to seamlessly integrate their efforts and work as a cohesive team.

 

Local Government Agencies

Another added element to the Emergency Services JESIP approach, is the requirement for Local Government Agency support.  That adds another factor to the issues of joint operations, as they also have their own management systems that can slow down the process of response.

LA’s are expected to switch seamlessly to the JESIP approach during their support.

 

Private Sector Organisations

Irrespective of past events questioning the delivery of the JESIP principles in the UK, the emergency services interoperability approach will be used for the foreseeable future.

keeping that in mind, the private sector should understand their specific countries interoperability principles and develop knowledge and understanding of how the emergency services respond and what controls their decisions.

Without this understanding, private sector leaders can inadvertently hinder an effective response, posing a significant obstacle to the goals of the emergency services.

By gaining a deeper understanding of the mindset and operational procedures of emergency services, organisations can benefit significantly when faced with challenging circumstances. Ultimately enhancing their overall crisis management capabilities.

Do you want to know more on how to apply interoperability?

21st Century eLearning Options:

Private Sector Counter Terrorism Practitioner Course

Situational Awareness & Behavioural Observation Course

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Author:

Tony Gledhill, a seasoned protective security consultant and founder of Mildot Group, with extensive international experience of applying interoperability approaches. Tony has designed and executed security strategies for leading energy and construction organisations operating in high-risk and complex environments.

His private sector expertise extends to training international government protection teams responsible for VIPs and critical assets, plus thousands of armed & unarmed private security guards. Leveraging over 16 years in the private sector after a distinguished 22-year military career, he brings a wealth of real-world knowledge.

Armed with real world operational insight, he knows what can be achieved with reasonable and practicable security solutions.

Mildot Group®

Our Mission

Deliver 21st century security risk management and counter-terrorism consultancy accessible, practical, and effective for all, not just the privileged few.

Our objectives are to break down barriers, turning complex theory into real-world solutions that empower organisations with clarity and to act decisively and confidently in the face of 21st century risks.

We believe the desired end state is high-quality learning and strategic security should be within reach for everyone, everywhere.

 

Who We Are

Mildot, established in 2014, is a specialist security consultancy recognised for delivering tailored protective security and counter terrorism solutions across complex and high-risk environments. Our expertise spans every level of security provision, from operational delivery to strategic management, supporting organisations across multiple global industries. Drawing on the extensive experience of our founding team, whose careers include distinguished service in the British military, we have successfully translated the precision, planning, and decision-making skills honed on the frontline into effective, results-driven security systems for the private sector.

What We Do

We deliver actionable consultancy and learning that bridges the gap between theory and execution. Our services are built on real-world frameworks, proven in both hostile and routine settings. Whether designing security strategies, training teams, or advising organisations on counter-terrorism readiness, we don’t offer generic solutions, we tailor systems that work where it counts: in the real world, under pressure.

Our game changing eLearning solutions are third party reviewed and accredited by the CPD Standards Office, the gold standard of accreditation.

 

International Security Experience You Can Trust

The company owner, supported by a hand‑picked network of professionals, brings unrivalled experience from ground level to senior leadership. Their private sector careers span government contracts, security and counter‑terrorism operations, specialist firearms training, and high‑level defence procurement and security advisory roles.

They have trained thousands of security personnel, managed and built large‑scale teams for Oil & Gas operations, and enhanced VIP protection programmes for government clients and delivered long‑term defence capability programmes. Extensive experience at senior levels within the private sector to design, implement and manage security risk management systems that mitigate terrorism, insurgency, and hybrid threats.

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Our services have been rigorously vetted by UK Government agencies. As former Registered Firearms Dealers with Section 5 authorities, our capability, capacity, and proven expertise have been verified to high standards, ensuring absolute confidence in our delivery.

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