Excellent training for security personnel and customer facing staff

TerrorismViolent CrimeLone Wolf AttacksDisgruntled Employee & Customers

The 3 hour training is approved by the worlds leading health & safety training organsation IOSH and will inform delegates about modern day workplace violence situations, strategies to assist in mitigation, and improve staff personal resilience.Note: The workshop Does Not involve any self-defence or physical intervention training. Personal safety & conflict management requires what’s known as - The Brain Game – and significantly reduces the risk of any physical intervention.

Build staff resilience = Lower the risks of hybrid workplace violence = Improve business resilience.

Course Topics:1. Situational Awareness = Mental tools to lower the risks of hybrid workplace violence.2. Government Initiatives on Counter Terrorism = Understanding the basics of Run Hide Tell – ACT – Lockdown.

Legal & Regulatory points of note

H & S Work Act 1974 = All reasonable and practicable measures must be taken to ensure the health & safety of all personnel.
H & S At Work Regulations 1999 = Employers must identify, manage and control all known risks.
The Corporate Manslaughter and Corporate Homicide Act 2007 = This legislation creates an offence under which an organisation can be prosecuted if there is a breach of health & safety standard and the duty of care owed.

Target Audience

The training is a must attend for the below sectors

  • NHS Facilities
  • Retail Industry
  • Supermarkets
  • Shopping Centres
  • Local Authority
  • Educational Facilities
  • High Occupancy Critical Infrastructure
  • Leisure Industry
  • Media & Entertainment
  • Hospitality & Events
  • Night Time Economy Venues
  • Oil & Gas and Defence Industry
  • Working in Complex Environments
  • Security Industry
  • Maritime & Ports

Group bookings for businesses receive a discounted price – Use the below contact method to enquire on courses or arrange a meeting to discuss your specific requirements or call 07508877869 for a confidential discussion.

Note: Mildot can design bespoke similar training to meet the specific industry requirements – Contact Mildot to gain more information.


Register your interest now

Use the form below for more information about our Personal Safety & Conflict Management Workshops.